We’re often asked similar questions, so we’ve gathered together some of the most frequently asked ones here. Don’t see your question, no problem, just call our friendly customer service team on 03 9056 9119, or contact us.
Come and see us at 10 Fink Street, Preston, Victoria 3072, we'll be happy to demo our products for you.
We also have retail outlets and distributors throughout Australia, New Zealand, Pacific Islands, Papua New Guinea and Timor.
We hold Click & Collect orders for 10 business days you receive your collection notification.
If you do not collect your order within 10 business days we cancel the items and refund the order back to the payment method used when placing your order.
From the elgas website, Propane is the same as LPG but LPG can include other gases, as well. The bad news is that this causes a lot of confusion and concern.
The good news is that Propane is readily available in Australia, we just call it LPG. Propane is LPG, so no worries!
The type of appliance you need will depend on your gas supply.
LPG is a portable bottle gas available from hardware stores or service stations. In some areas, where there’s no natural gas available, LPG is also hard plumbed into the house from a large external bottle.
Natural gas is always hard plumbed directly into your house.
The main difference between these 2 burnes is their physical size and amount of heat they produce.
How you choose which burner will depend on the wok size you will be using with it. Bigger may not necessarily be the best, choose the burner that suits your needs. A standard home gas cook top's largest burner usually range between 15-19 mj/hr. The HPA100LPB will provide more than enough heat for most home cooks looking for restaurant like heat with plenty of "wok hei"
HP200LPB has dual ring control and will allow you to use it on very very low heat ad increase it to an extremely high heat which would be perfect for semi-commercial, catering, and large parties
Watch our Youtube to see the flame of the burners
|Ideal Wok Size||Heat Capacity||Ignition||Burner Rings|
|HPA100LPB||15" to 19"||55 mj/hr||Automatic Piezo||Single with 3 flame levels - low, medium and high|
|HP200LPB||20" to 34"||80 mj/hr||Manual Pilot||Dual ring control with various flame level control|