DOMESTIC APPLIANCES: 12 MONTHS WARRANTY FOR DOMESTIC USE, 3 MONTHS WARRANTY FOR COMMERCIAL USE
COMMERCIAL APPLIANCES: 12 MONTHS WARRANTY FOR DOMESTIC OR COMMERCIAL USE.
We hereby warrant that the above appliance is free from manufacturing defects in material and workmanship and will repair or replace at our option at our designated service points without charge within warranty period from the date of purchase any part or parts which in our judgment shall be a manufacturing defect. This certificate and the purchase invoice must be presented for any warranty claim. This warranty becomes void if the appliance has been misused or tampered with by unauthorised personnel.
To validate this warranty the attached registration form must be completed and returned to us within 20 days from the date of purchase. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for the compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Warranty repairs are free of charge, provided the product is delivered to our Service Department at 17 Greenaway Street, BULLEEN VIC 3105 or to one of our Authorised Service Agents. All costs with returning the goods is the responsibility of the purchaser in accordance with the Australian Consumer Law. We recommend registering and taking transit insurance on your returned goods, as we cannot be responsible for the goods until it is signed and received into our designated service point. Austcrown Pty Ltd will not be responsible for any in-transit loss or damage. The product being returned must be adequately protected in a box. If no fault is found or found to be a maintenance issue, the product will be returned and any costs associated with the service and freight will be charged to the owner.
This warranty is not transferable to a subsequent purchaser if the product is sold by the original purchaser during the warranty period. If a warranty fault appears within the warranty period, Austcrown Pty Ltd reserves the right to replace or repair the product. In the event that Austcrown Pty Ltd chooses to replace the product, this original warranty will expire at the original date. If the product includes various accessories or components, only the defective accessory or component will be replaced or repaired. Austcrown Pty Ltd reserves the right to replace defective parts of the product with parts and components of similar quality, grade and composition where an identical part or component is not available. Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products.
This warranty does not apply to any defect, deterioration, loss, injury or damage occasioned by or as a result of misuse or abuse, negligent handling or storage, normal wear and tear or if the product has not been installed and used in accordance with Austcrown's instructions, recommendations and specifications or if the product has been subjected to abnormal conditions. The warranty does not apply to blockages caused by grease, dirt, insects or living organisms. The warranty does not extend to installation or disconnection costs.
For warranty claims, service, spare parts or products information, first contact Austrcrown Pty Ltd 17 Greenaway Street BULLEEN VIC 3105 Australia Website: Email: Phone: 03 9850 1629 A receipt or proof of purchase is required and must be kept for your records.